Privacy Policy
At Endurocad (“we”, “our”, or “us”), we are committed to protecting your privacy and ensuring that your personal information is collected, processed and stored responsibly and in accordance with the Protection of Personal Information Act, 2013 (POPIA) of South Africa.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, participate in our programmes, make a donation, subscribe to communications, or otherwise engage with Endurocad.
1. Who we are
Endurocad is a South African registered non-profit organisation dedicated to developing young people through sport, education, leadership development and athlete support programmes.
Website: https://endurocad.co.za
2. Information We Collect
We may collect the following information:
Personal Information
Name and surname
Email address
Telephone number
Physical address
Date of birth
Emergency contact details
Educational information
Athletic and sporting information
Identification information where required for programme administration
Donation and Financial Information
When you make a donation, we may collect:
Donor name
Contact information
Donation records
Tax certificate information where applicable
Please note that payment card information is processed securely by third-party payment providers and is not stored by Endurocad.
Website Information
When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Pages visited
Time spent on the website
Referring website information
3. How We Use Your Information
We use personal information to:
Administer and manage our programmes
Communicate with athletes, parents, participants and donors
Process donations and issue receipts
Evaluate programme participation and athlete development
Provide support services and opportunities
Improve our website and user experience
Share updates, newsletters and organisational news
Comply with legal and regulatory obligations
Prepare impact reports and funding reports
4. Athlete and Participant Information
As an organisation working with young people, we take special care in handling information relating to minors.
Where required, parental or guardian consent will be obtained before collecting or processing personal information relating to participants under the age of 18.
Information relating to athletes may be used for programme administration, performance monitoring, educational support and reporting to sponsors or funders. Any reporting will, where appropriate, be anonymised or aggregated.
5. Photography, Video and Media Content
Endurocad may capture photographs, videos and other media during events, training sessions, competitions and programme activities.
These materials may be used for:
Programme promotion
Fundraising activities
Social media content
Website content
Annual and impact reports
Marketing and communication materials
Where appropriate, consent will be obtained from participants or their parents/guardians.
6. Sharing Information
We do not sell personal information.
We may share information with:
Programme partners
Educational institutions
Coaches and support staff
Funding partners and donors (where appropriate and lawful)
Professional service providers
Regulatory authorities where legally required
All third parties are expected to maintain appropriate confidentiality and security standards.
7. Data Security
We take reasonable technical and organisational measures to protect personal information against:
Unauthorised access
Loss
Misuse
Disclosure
Alteration
Destruction
While we strive to protect all information, no electronic transmission or storage system can be guaranteed to be completely secure.
8. Cookies
Our website may use cookies and similar technologies to improve website functionality and user experience.
Cookies help us:
Understand website usage
Improve performance
Analyse visitor behaviour
Enhance user experience
You may disable cookies through your browser settings, although some website functionality may be affected.
9. Your Rights
Under POPIA, you have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of information where legally permissible
Object to certain processing activities
Withdraw consent where processing is based on consent
Lodge a complaint with the Information Regulator of South Africa
10. Third-Party Websites
Our website may contain links to external websites. Endurocad is not responsible for the privacy practices or content of third-party websites.
We encourage users to review the privacy policies of any external websites they visit.
11. Retention of Information
We retain personal information only for as long as necessary to:
Fulfil the purpose for which it was collected
Meet legal, regulatory or contractual requirements
Maintain organisational records and reporting obligations
12. Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page together with the updated effective date.
13. Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:
Endurocad
Email: info@endurocad.co.za
Website: https://endurocad.co.za
If you are not satisfied with our response, you may contact the Information Regulator of South Africa at www.justice.gov.za/inforeg.